Zaviz International (Wrexham)

Origins

The director identified that there was a gap in the market to provide high quality automotive software services. Other providers lacked the real knowledge required to service the demands of the business to business sector. The biggest challenge was the lack of experienced staff, both in terms of industry knowledge and customer service and this has been overcome by recruiting staff and training them in house.

Success Factor

It was always the focus of the business to establish trust with customers and by establishing this so quickly, it was able to expand with a returning and ever-growing customer base. The relationships developed has contributed significantly to the ability to expand and the firm continues to grow monthly, organically. Delighted by significant repeat business. It has never underestimated the importance of new business that has arrived by recommendation and referral. The successes in the main core business has enabled the development other divisions within the automotive sector.

The Future

Ambitious plans are in place for each division to establish itself as successfully in the marketplace as the original core business has.