The founders felt there was a need in the market for the services they currently offer to be provided with a high level of customer service. It wanted to build and provide an environment where both employees and clients felt valued and on that basis, ensure that the company is run in an ethical manner. The initial motivation was to create employment, a professional company and personal security – the MD is a family man as are the majority of the team and all like the thought of establishing a business from which (not only management), but other people and their families would benefit through earning a decent living. The prime motivation was not personal greed but the requirement to provide financial security for families and to allow others to do the same.

Our main challenges when starting the business

Some of the largest challenges in the early days involved financing. Cash flow in the construction industry is always problematic, as there is a high propensity for large firms to insist on much longer payment terms. However, these issues weren’t insurmountable, and after an initial teething period they settled down.

Success Factor

CABS is a unique company in the number of connected specialist services it offers. Most companies will make a conscious decision to specialise in one area (be it repairs, painting, refurbishment or blasting) but this business is able to service all of these requirements. It can offer roof renovations but if while on site the cladding on the same building needs repairs and re spraying, the business can offer this original in the market place. This allows clients to know that they can come for a full range of works to be handled in the same competent, confident manner from start to finish. The quality of works and reliability – it is an easy to work with contractor and understands its health and safety responsibilities, meaning that when construction sites know they have CABS’ staff coming on site, they can be assured that all of the workforce are fully trained and accredited to the latest industry standards. The company also re-invests in machinery, in the community (sponsorship of a local rugby club, buddy benches for local schools.) and in equipment, training and personnel within the company to allow the company to grow and flourish.

The Future

CABS aims to cement its reputation as the UK’s largest specialist services provider. It will also develop in-house blasting and painting facilities which will enable it to offer a greater range of services both to existing and future client base. The business will also create more employment and is currently looking at the viability of an Apprentice scheme as it has an in-house NACE level 2 Inspector with ICATS training accreditation. Finally, it will be looking to develop its already skilled workforce and ensuring that all staff are ahead of the market place in qualifications and abilities.