Mrs Bucket (Swansea)

Origins

Mrs Bucket is a domestic and commercial cleaning company set up by Rachael Flanagan in 2005. Rachael set up the company aged 18 with just £20 that she spent on promotional flyers. Over the past eight years, she has grown the company from a domestic cleaning company to a full-service commercial cleaning company with a turnover in this financial year of £2.4m. The company currently has a 98% customer retention rate. Her success has been recognised in various ways as a rising star of the year, IWA young achiever of the year, young entrepreneur of the year and south Wales business awards young entrepreneur of the year. She has also attended special receptions at 10 Downing Street and recently invited to the NATO reception on the back of her business success.

Success Factor

Rachael says that ‘quite frankly the success of the business is down to our excellent management team and dedicated staff, without them we would not be Mrs Bucket’. In 2013, the company grew by 114% and, most notably, in September 2014, secured a record breaking £130,000 of new contracts.

The Future

The growth strategy for 2015 focuses on expanding the commercial side of the business, which now represents 95 per cent of the company’s turnover, with particular attention on offices and facilities management companies and factories.