CPS Group


The Directors of the CPS Group had long standing careers with one of the most successful technology recruiters in the world but realised that there was a gap in the market for a more professional. Conceptuality was formed in Cardiff in 2003 by Cardiff based recruiter Neil Randle and Jason Grandin. Spencer Symmons moved to Cardiff from London to joining the board some months later. Breaking into such a competitive industry was very challenging. CPS Group strived to provide the service clients were missing from existing suppliers, making the whole recruitment process a simple, transparent and positive experience. Taking the good elements of a number of recruitment organisations, the directors put them all together in one package, it was a formula that worked, and growth accelerated year on year, to the point now where CPS Group has a strong foothold in each of its core industry sectors, throughout the UK and beyond.

Success Factor

The CPS Group has a varied and strong, mixed client base across multiple industry sectors and countries which means it is not overly reliant on one single sector or client. During the recent recession, the business was able to focus their efforts on the growth sectors and thus report the most recent impressive figures. All of its consultants have built up niche sectors and have become specialists in the areas they operate in. They listen carefully and adopt close relationships with every client they are engaged by. Key to the growth over the past few years has been the high quality team of consultants that make up CPS Group. The business has a very low turnover of staff ensuring consistency with clients who don’t experience lots of new staff who don’t make the grade, or existing staff leaving to work elsewhere. The level of investment in CRM systems, IT Infrastructure and Advertising spend has enabled the CPS staff to operate professionally and with speed and efficiency, two hallmarks of successful recruitment. The delivery consultants within the group are rewarded very well in terms of salaries and enjoy one of the best commission schemes around. Hard work truly is rewarded and the CPS incentive scheme has seen numerous members of staff enjoy expense paid weekends away to many European countries.

The Future

CPS Group is targeting a group turnover of £15m by 2015. To achieve this, it plans to double the current headcount of both business development and delivery staff across both offices in next 24 months. It is actively recruiting for staff across all divisions and is working closely with headhunting firms to highlight and attract the right calibre individuals. It is also targeting one new office and is currently scoping a European office either in the Netherlands or Germany to compliment the level of business it has in those regions. The founders want CPS Group to be the company the best recruiters want to work for, further developing the top class team they have and improving even further the commitment to clients of finding the best quality permanent, contract and interim professionals available on the market. Within the next 3 years, CPS is looking to increase its exposure in the FTSE100 to at least 25% of all the listed companies.