CMB Engineering

Origins

The motivation to start the business was based on a desire to create a services company that differed from the mainstream industry. The focus was on collaboration and working closely with clients and the company developed a ‘no grief’ policy to ensure that a repeat business culture was fostered. CMB Engineering also operated in a niche market, concentrating on design and build projects to deliver value for money solutions. The flat management structure ensured that the principals of the company are always in direct contact with clients. The only challenge during the early years was recruitment, so to overcome this issue, the company created a ‘train and retain’ policy which has stood it in good stead to allow the company to develop.

Success Factor

The company employs one of the largest directly employed loyal labour forces in the industry in South Wales and has a management team with national company experience which has recently been enhanced by the recruitment of a number of high profile key personnel within the sector. The firm’s non-adversorial approach to all business activities have resulted in a wealth of repeat business and resulted in the support of enlightened clients such as Sir Terry Matthews when building the Celtic Manor Hotel – this accounted for around £7 million to the company and set it on its growth trajectory.

The Future

In the past five years, it has introduced the following companies to the business: CMB Fylde Engineering (Blackpool); Bristol Ltd (Bristol) CMB West Ltd (Neath Abbey), CMB Maintenance Ltd and Ringside Insulations Ltd. Whilst future expansion by organic growth is the aim for the future and will include moves into the West of England, M4 corridor and the West Midlands, the focus will be on consolidation as the market conditions toughen, especially in the construction industry.