Since its inception, CMC has experienced progressive year-on-year rapid growth and in order to ensure that the quality of our service provision was not in any way diluted we have developed robust processes and procedures together with strong corporate governance. CMC always bids for work that it believes it can deliver excellently, and aims to work for customers with whom it has, or can develop, synergy based on shared values of openness, trust and respect. Customer need is a key business driver and whilst CMC offers preferred ways of working based on best practice guidance, it is always prepared to adapt. Growth has been tough due to the stringent conditions of the public sector procurement process it has had to compete against an open market for every piece of new business. The value it has delivered to customers has resulted in a growing number of requirements and testimonials that have made potential new customers take the firm seriously. CMC has also established a proven recruitment process managed by highly competent, specialist staff. The firm also subjects potential sub-contracting organisations to similar rigour, exploring their capability and business philosophy and taking customer references before we decide to do business with them. Finally, CMC is committed to investment in staff development, for all personnel, on a continuous basis. Its people learn and develop through every task they fulfil and CMC has developed a learning and development approach that supports staff so that they can stretch into new areas. This approach is based on a mix of formal and experiential learning supported by personal coaching and reading. The Directors and Senior Managers are respected practitioners with knowledge and experience that they make available to staff as well as customers and it is this, together with its values, that has enabled CMC to attract such an exceptional team.