CMB Electrical

Origins

The founder was made redundant from his job as a regional director following a buy out by a national company. His departure was largely due to clashes at boardroom level on policies and directions the company was taking and he was determined to prove them wrong. With 25 years of experience in the business and a comprehensive knowledge and history in the industry, friends and colleagues encourage him to fulfil his life long ambition to start his own company and run it along the lines of my his personal principles and ethos. This was done through offering a complementary electrical service company using an established and well respected brand name in the industry, namely CMB Engineering a mechanical service contractor of over 20 years. A key challenge at start-up was the establishment of a quality office facility and quick recognition of the new brand to clients, and obtaining support from old, current and new clients on a level where security of performance and quality could be assured for the new venture. The recruitment of new staff and a capable workforce which would work in an environment which reflected the founder’s own ethos and share in its future development.

Success Factor

The franchising of the name CMB has certainly added to the quick growth of the company. The name and brand were quickly established quickly and hence the company was preceded as being associated with an already well established and professional company in the industry. Through previous contacts and with a good history of relationships with clients over 25 years, the business were able to open doors, obtain quality enquiries and tender work for clients where trust and quality assurance had already been established with a previous history. The company had to prove without doubt it had the depth and procedures in place to deliver. This meant management procedures, health and safety documentation, CDM Regulations, PAYE Employee Employment, Sub-Contractor procedures, CIS and VAT. All these needed to be in place and operational to demonstrate compliance and assurance to our potential clients. The company was able to quickly establish all these procedures mainly due to previous management knowledge and with other professional friends and colleagues procedures and system were quickly established. The selection of key staff was fundamental in the company’s rapid growth. The launch of a new company and the chance to be involved in its formation and future development appealed to potential ambitious employees who seen this as an opportunity for advancement in a new company. Bringing the right management team needed to be spot on working together in close proximity where personality, ability and correct ethos were paramount. The current directors, staff and workforce interact in a large open plan office environment where work is fast and shared with an excellent team sprit and humour, and this has also helped with growth through repeat business from our customer who like dealing with these friendly professional and motivated individuals.

The Future

Recently, the firm introduced a new high technology fire and security division to the company named CMBE Innovative Fire & Security. This has been very successful in its first two years, leading to £500,000 sales. Although this new division will be retained in the CMBE brand, it is intended to launch a new Innovation Fire & Security Company to target this growing Market and attract orders from other sub-contractors and new clients. The strategic future plan for CMB Electrical is sustainable organic growth in its current market place and area of operation, with a target turnover of £6 million in 2008/2009.