Fifth Dimension Systems Ltd

Origins

Founded in 1997, the company started after Nigel Griffiths implemented a Sage solution whilst working as Finance Director at the BBC. He liked the product – so bought the company. Like many other entrepreneurs, the major challenges for Nigel at start-up were managing cashflow and finding skilled people

Success Factor

Growth has largely been sustained thanks to FD Systems’ reputation as a provider of solutions for the specific needs of customers. The firm is not merely a supplier of software like many other IT providers and aims to understand its customers’ businesses in detail, with individual research underpinned by in-depth knowledge of technology, market sector and experience. Solutions often involve a combination of multiple business software products, seamlessly integrated on one or more databases or solutions to fulfil unique requirements. A typical customer is from the mid-market sector, mostly classified as major or significant organisations from the public and private sectors. A number are located in Wales but FD Systems covers the UK and also has customers overseas - with a number of clients in Europe and supporting locations from the US to Hong Kong and even the Falkland Islands. FD Systems highly qualified team of consultants pledge to give a personal and professional service – something that its customers are willing to testify to. The business is always looking towards the future and look forward to supplying business management software and service solutions to help businesses achieve success.

The Future

FD Systems has a new 5500 sq. ft. headquarters in Cardiff with additional offices in Dublin, Shrewsbury and the Thames Valley. The business is therefore ideally situated to service and support customers wherever they are in the UK, and will continue to expand into new markets and locations by increasing the range of services through joint ventures and acquisition.