Founded in Jul 1997, Fifth Dimension (FD) Systems is a professional services company specialising in the implementation and support of enterprise wide information systems i.e. giving companies the opportunity to gain competitive advantage through IT. The company’s primary aim is to provide a professional response to the requirement for improved systems and technology. The business is focused on both commercial and public enterprises and sees its key specialism as the provision of business management solutions on NT networks.
In September 1997, F D Systems became accredited as a "Tetra (now Sage Enterprise) CS/3 Business Management Software Solution Partner"- the first Tetra partner to be based in Wales and the only start up business to receive partner status from its inception. In addition, F D Systems was awarded the status of New Business Reseller of the Year 2000, and was voted by the Independent Sage Tetra User Group as "Reseller of the Year for Service and Professionalism".
F D Systems is able to source, enable and support the following - Sage Enterprise Business Management Software, Sage Line 200 Financials and Commercials software, systems design and implementation, network design services, communications and workflow, business process redesign, electronic commerce, training and support and facilities management of systems. The Cardiff-based company also has extensive experience of implementing business systems in a significant variety of manufacturing, distribution and service companies. The firm has worked for a number of high profile clients including BBC Resources, the University of Glamorgan and Staffordshire Ambulance Service - each of these clients have subsequently publicly endorsed the services of F D Systems.
F D Systems has enjoyed phenomenal growth in recent years - from a turnover of £310, 000 in 1998 to over £1.2m today, with a forecast of £2m for the current year. The major strength of the firm is the ability to understand organisations and the business process they require, possible because of the high calibre of staff employed by the company. All senior consultants within the business are graduates with professional qualifications and industry accreditations- more importantly all have held senior roles in a broad range of organisations and have a genuine understanding and empathy for clients. Commercial Director Nigel Griffiths has a clear business philosophy - to take a partnership approach of shared responsibility in working with clients in order to ensure that his company delivers an outcome that both they and their clients are proud of.